Gaza Emergency Response 2023/2025
MERCY Malaysia Response
Winter Relief Amid Crisis in Gaza
In Gaza, families continue to endure the compounded effects of prolonged conflict, displacement, and limited access to basic necessities as winter sets in. For many, the colder months heighten vulnerability, with inadequate shelter and clothing placing children, the elderly, and those in fragile health at greater risk. As temperatures drop, access to warmth becomes essential for safety, dignity, and well-being.
To address these needs, MERCY Malaysia’s Gaza Office is carrying out winter relief distributions in Tel Al-Hawa. Essential items including blankets, winter clothing such as jackets, shoes, hats and coats, as well as shaders are being provided to help families protect themselves from the elements. Members of MERCY Malaysia’s Specialised Care Team 9 (SCT 9), who were on the ground at the time, supported the distribution process alongside local teams.
Warm clothing and proper bedding help reduce the risk of cold-related illnesses and allow families to rest with greater peace of mind. Simple comforts, such as children staying warm through the night or parents feeling more able to care for their loved ones, offer reassurance amid ongoing hardship.
Despite ongoing shortages and access constraints, this winter relief effort was made possible through the coordination of MERCY Malaysia’s Gaza Office, with assistance from SCT 9 in distributing essential items directly to beneficiaries. Through this collective effort, your support helps restore warmth, dignity, and hope to families in Gaza, ensuring they are not left to face the winter alone.
In the midst of hardship, your support helps sustain essential care and restores a measure of stability for patients and their families. Every contribution plays a part in preserving life, dignity, and hope in Gaza.
MERCY Malaysia
CIMB Islamic Bank Berhad: 8606 1291 17
SWIFT Code: CTBBMYKL
Reference: Gaza
#MERCYForAll #Gaza
Dec 25
As we celebrate Christmas, let us share not only gifts but also comfort, hope and kindness. Wishing you a season full of love and light.
Best wishes for a joyous Christmas from all of us at MERCY Malaysia.
#MERCYForAll #Christmas
Dec 25
Strengthening Compassionate Support Through Psychological First Aid
Psychological First Aid (PFA) is a vital skill that helps reduce distress and support emotional recovery in the aftermath of crises. Recognising its importance in humanitarian settings, MERCY Malaysia conducted a two-day Psychological First Aid (PFA) Training that brought together 22 dedicated volunteers, led by the organisation’s Mental Health and Psychosocial Support Services (MHPSS) team at the Headquarters. The training aimed to equip participants with essential skills to provide immediate emotional and psychosocial support, while also highlighting the importance of self-care in humanitarian work.
Throughout the training, participants were introduced to core PFA principles, including effective communication, active listening, ensuring safety and comfort, and linking affected individuals with practical assistance. Interactive activities and scenario-based discussions helped strengthen volunteers’ confidence in offering calm, compassionate and appropriate support during emergencies such as disasters, outbreaks or conflict.
The session reinforced MERCY Malaysia’s ongoing efforts to prioritise mental and emotional well-being in its humanitarian responses. By recognising the importance of self-care alongside supporting others, volunteers are better equipped to serve with empathy, resilience and compassion in the communities they support.
#MERCYForAll #MentalHealth
Dec 23
MERCY Malaysia di Aceh dan Sumatera
Susulan banjir yang melanda kawasan terjejas, penduduk setempat masih berhadapan pelbagai cabaran, termasuk keperluan mendapatkan rawatan kesihatan dan sokongan emosi bagi menangani kesan bencana. Sebagai respons, MERCY Malaysia meneruskan usaha bantuan dengan mengoperasikan Mobile Clinic di Balai Kampung, Desa Karang Jadi, Sumatera bagi memastikan perkhidmatan kesihatan dapat disampaikan secara langsung kepada komuniti terjejas. Melalui inisiatif ini, seramai 68 penduduk kampung telah menerima rawatan perubatan, merangkumi rawatan penyakit akut, penjagaan kesihatan asas dan nasihat kesihatan pencegahan.
Usaha ini bukan sahaja bertujuan memenuhi keperluan segera, malah menyokong proses pemulihan jangka sederhana dengan mewujudkan persekitaran yang lebih selamat dan menyokong kesejahteraan komuniti. Kehadiran pasukan perubatan di lapangan turut membantu mengurangkan beban fasiliti kesihatan tempatan yang terjejas akibat bencana. Pada masa yang sama, pendekatan berfokus komuniti memastikan bantuan yang diberikan lebih berkesan dan selari dengan keperluan sebenar penduduk.
MERCY Malaysia juga terus bekerjasama rapat dengan pihak berkuasa tempatan serta rakan pelaksana untuk mengenal pasti keperluan paling mendesak dan merangka tindakan kemanusiaan seterusnya. Tumpuan diberikan kepada pemulihan akses air bersih, sokongan kesihatan segera dan bantuan berterusan kepada komuniti yang masih berada dalam keadaan rentan. Melalui kerjasama ini, MERCY Malaysia komited untuk menyokong usaha pemulihan jangka panjang dan meningkatkan daya tahan komuniti terhadap bencana pada masa hadapan.
CIMB Islamic Bank Berhad: 8606 1291 17
Kod SWIFT: CTBBMYKL
Ref: Sumatra - Aceh
#MERCYUntukSemua #Sumatra #Aceh
Dec 23
MERCY Malaysia Flood Response: Pahang
In the aftermath of flooding in Pahang, affected communities are grappling with the lingering impacts of inundated homes, disrupted livelihoods, and limited access to basic necessities. As families begin navigating the challenges of displacement and recovery, conditions at evacuation centres remain strained, with increased demand for food, clean drinking water, and essential support.
In response, MERCY Malaysia has deployed a rapid assessment team to the affected areas to better understand post-flood conditions and identify the most pressing needs on the ground. Following assessments conducted at SK Permatang Badak and SMK Bukit Rangin, MERCY Malaysia carried out the distribution of essential food and beverage items, including mineral water, biscuits, and bread, to support families seeking temporary shelter and to help ease immediate daily hardships.
MERCY Malaysia remains committed to supporting affected communities as recovery efforts continue. The organisation will closely monitor developments and work in coordination with relevant authorities and humanitarian partners to deliver timely, targeted assistance, ensuring that those most affected receive the support they need during this recovery phase.
MERCY Malaysia
CIMB Islamic Bank Berhad: 8606 1291 17
SWIFT Code: CTBBMYKL
Reference: MTL
#MERCYForAll #Flood #Pahang
Dec 23
Sri Lanka Flood Response
Floods do more than damage homes and livelihoods. They disrupt family routines, limit access to healthcare, and place added physical and emotional strain on parents, children, and older family members. When floodwaters rise, daily needs such as medical treatment, safe water, and a sense of security become harder to reach, leaving many families vulnerable long after the waters recede.
Yet within these challenges, hope remains. With timely healthcare, emotional support, and community-led recovery efforts, families are able to regain stability and begin rebuilding their lives. Each step towards restored health and wellbeing brings renewed strength, resilience, and optimism for a safer and healthier future.
In response to the recent floods, MERCY Malaysia provided essential support to affected families in Sri Lanka, delivering mobile medical services and psychosocial activities within affected communities. By bringing care directly to those in need and addressing both physical and emotional wellbeing, MERCY Malaysia supports families in rebuilding resilience and moving forward with hope towards a safer and healthier future.
We will remain committed to supporting flood-affected communities by improving access to essential healthcare and nurturing recovery that addresses both physical and emotional needs.
CIMB Islamic Bank Berhad: 8606 1291 17
SWIFT Code: CTBBMYKL
Reference: Sri Lanka
#MERCYForAll #SriLanka
Dec 22
Sri Lanka Flood Response
In the aftermath of severe flooding in parts of Sri Lanka, families are working to rebuild their daily lives while coping with the health and emotional strain left behind by the disaster. Amid damaged infrastructure and disrupted access to care, hope emerges through timely support for those most affected, especially children, older persons, and individuals living with chronic conditions.
One flood-affected patient shared, “After the floods, it was very difficult for us to travel for treatment. Having the mobile clinic here gave us relief and ensured we did not miss our medication.”
In response, MERCY Malaysia deployed its mobile clinic to Grama Niladhari, Manathive, Puttalam, providing essential medical care to 341 residents. The team treated common post-flood illnesses and ensured continuity of care for patients with long-term health needs, helping to overcome access and mobility barriers.
Recognising the emotional impact of the floods on children, MERCY Malaysia conducted Mental Health and Psychosocial Support (MHPSS) sessions for children, ranging from ages 4 until 7 years old through simple colouring activities. These sessions offered a calm and safe space for children to express themselves, reduce stress, and support emotional recovery in a very tough time for their lives.
MERCY Malaysia remains committed to supporting affected communities in Sri Lanka by strengthening healthcare access and community resilience.
CIMB Islamic Bank Berhad: 8606 1291 17
SWIFT Code: CTBBMYKL
Reference: Sri Lanka
#MERCYForAll #SriLanka
Dec 20
MERCY Malaysia Flood Response: Pahang
In response to the ongoing floods in Pahang, MERCY Malaysia has deployed a rapid assessment team on the ground to assess the situation and identify the most pressing needs of affected communities. Rising water levels have displaced families, disrupted livelihoods, and placed additional strain on access to basic necessities at evacuation centres.
Following assessments at SK Sungai Isap, SMK Paya Besar, SMK Chong Hua and SK Batu Tiga, MERCY Malaysia carried out the distribution of essential food and beverage items, including mineral water, biscuits and bread, to support families seeking temporary shelter. Non-food items such as baby diapers and infant formula milk were also provided, ensuring that the needs of infants and young children are addressed during this challenging period.
MERCY Malaysia remains committed to supporting affected communities as the situation evolves. We will continue to monitor developments closely and work in coordination with relevant authorities and partners to deliver timely, targeted assistance to those who need it most.
MERCY Malaysia
CIMB Islamic Bank Berhad: 8606 1291 17
SWIFT Code: CTBBMYKL
Reference: MTL
#MERCYForAll #Flood #Pahang
Dec 19
