Requirements

• At least Diploma holder; preferred in finance, accounting & business administration
• Proficiency in accounting software, MS Excel and other MS Office applications
• Fast learner and detail oriented
• Able to work independently with minimum supervision
• Ability to work under pressure and meet strict deadlines
• Ability to perform accurately and methodically following published procedures
• Good command of English and Bahasa Malaysia

Responsibilities

• Supports the financial operations of an organization by performing administrative, managing financial records and clerical tasks. This role requires accuracy, efficiency, and attention to detail, along with strong organizational and communication skills
• Preparing payment advice and payment vouchers for all transactions and key-in payment in BIZTRAK Accounting Software
• Keep track on all accounts payable balances, to be able to loop in case of any adjustment needed before month close end
• Review monthly reconciliations on Bank/Cash, payroll Control, Accruals / Accruals Schedules, Prepayments and Miscellaneous accounts.
• To check all relevant transactions are included in the project General Ledger (GL)
• Perform accurate filing of documents, including invoices, receipts, reports and any correspondence document

Requirements

• Bachelor’s degree in communications, Marketing, Business, Event Management, or related field.
• Minimum 3 years of experience in Business Development, Marketing, Fundraising, donor relations, or event planning.
• Strong communication and networking skills, with the ability to engage corporates, donors, and partners.
• Good organizational skills with proven ability to manage events, budgets, and timelines.
• Ability to conduct market research to identify fundraising opportunities, donor trends, and potential sponsors.

Responsibilities

• Plan, organize, and execute fundraising campaigns and events to support organizational programs.
• Develop and nurture engagement with prospects, donors, and corporate partners to build long-term relationships.
• Conduct market research to identify fundraising trends, donor interests, and new opportunities.
• Review donor reports and ensure accurate, timely reporting on fundraising outcomes.
• Manage event logistics, budgets, vendors, and collaborate with Communications and Program teams to promote initiatives effectively.

Requirements

• Bachelor’s degree in a relevant field, preferably in marketing, fundraising, or related disciplines.
• Minimum of 3 years’ experience in marketing, fundraising, or a related field.
• Proficiency in donor management systems/CRM, Microsoft Excel, and data analysis tools.
• Strong skills in interpreting donor data, trends, and patterns to support decision-making.
• Proven ability to work independently with initiative, as well as collaboratively within a team.
• Good written and verbal communication skills to prepare donor reports and liaise with fundraising teams.

Responsibilities

• Donor Database Management – Maintain accurate and up-to-date donor records in the system.
• Data Analysis & Reporting – Track and analyze donation data, monitor incoming funds, and prepare regular reports.
• Donor Segmentation – Research donor trends and behaviors to identify segments for targeted campaigns.
• Donor Engagement Support – Provide insights to improve donor retention and engagement, coordinate with donors, staff, and service providers.
• Oversee donation platform performance, resolve issues with providers, and ensure compliance with data protection policies.

·         Overall management of MERCY Malaysia’s communications and public relations strategies; and fundraising activities.

·         Develop fundraising strategies and responsible for the Organisation’s fundraising plans, programmes and its implementation.

·         Develop annual planning and budgeting plans for the department’s programmes and its activities, monitor progress reporting and ensure meeting of KPIs and departmental targest.

·         Responsible for the internal administration and coordination of communications and fundraising activities and operations.

·         Maintain good relationship and engagement with media partners and all stakeholders through effective media management and media relations activities.

·         Position, develop, coordinate, and oversee all organization-wide communications and public relations programs and functions.

·         Oversee the writing of press releases, copy for communications, annual reports, advocacy materials, newsletter, special publications and other related materials.

·         Responsible to identify and initiate new donors and strategic partners for the organization.

·         Ensure all fundraising initiatives are communicated effectively to both internal and external audiences through appropriate media platforms.

·         Ensure all fundraising and other special events meet the expectations of the Organisation through effective management, planning, development and evaluation.

·         Liaise and network with relevant corporate and private sector organisations and individuals to promote MERCY Malaysia and to increase support and funding.

·         Develop, administer, and review policies and procedures for the department.

·         Ensure excellent implementation on donor management (which include engagement, retention, and expansion) initiatives and impactful/ significant collaborations with donors.

·         Provide leadership and guidance to staff and sustain good organisational work culture.

This position will play an important role in supporting the organisation’s fundraising efforts and donors’ engagement.

Requirements:

• Minimum of 5 years’ proven experience in fundraising, with a strong understanding of donor engagement and fund generation
• Background in sales, business development, or marketing is an added advantage
• Demonstrated track record of meeting sales or fundraising targets
• Persuasive, results-oriented, and confident in engaging with stakeholders at all levels
• Strong organisational and communication skills
• Experience in event management is a strong asset

Responsibilities

• Propose and implement effective fundraising strategies to achieve fundraising targets, including strategic corporate and individual donors’ initiatives.
• Plan and execute impactful campaigns and events across online and offline platforms to engage donors and secure contributions from corporate, individual, and community supporters.
• Manage donor relationships and sponsorship agreements, ensuring long-term engagement and sustained support.
• Collaborate effectively with internal teams and external stakeholders, including communications, operations, and strategic partners, to align efforts and maximize fundraising outcomes.
• Ensure all fundraising activities align with the organisation’s branding and messaging, maintaining consistency across all platforms and initiatives.
• Track, analyze, and report fundraising performance and donor trends, with a commitment to meeting fundraising targets through strategic and coordinated efforts.

MERCY Malaysia is inviting applications from students who are interested in gaining practical experience in the humanitarian sector. We offer internship opportunities in several departments to support our ongoing work and provide learning exposure in a dynamic, mission-driven environment.

Available Internship Placements:

• Program Operations
• Health
• Fundraising
• Communications
• Volunteer Management
• Governance, Risk & Compliance
• Finance
• Information Technology (IT)
• Human Resources & Administration

Interns will have the opportunity to:

• Support daily operations and ongoing projects
• Learn from experienced staff and contribute to meaningful tasks
• Develop a better understanding of humanitarian and development work

Eligibility Criteria:

• Malaysian or international student studying at a Malaysian university
• Strong interest in humanitarian and non-profit work
• Able to commit to a minimum of 3 months
• Good communication and teamwork skills

Location:

MERCY Malaysia Headquarters, Kuala Lumpur.

MERCY Malaysia Chapter, Kuala Kerai, Kelantan

MERCY Malaysia Chapter, Kota Kinabalu, Sabah.

MERCY Malaysia Chapter, Kuching, Sarawak